Privacy Policy

This Privacy Policy explains how Cleaning City 616 LLC ("Cleaning City 616," "we," "us," or "our") collects, uses, stores, and protects the personal information of visitors to cleaningcity616.com (the "Site").

Cleaning City 616 provides commercial cleaning services and cleaning supplies in West Michigan. We value your privacy and want to be transparent about the data we collect when you request a quote, apply for a job, order supplies, or otherwise engage with us online. By using our Site or submitting your information, you agree that we may use your information as described in this policy.

1. Information we collect

We collect information you voluntarily provide and information collected automatically.

• Quote & contact forms: business/facility name, first and last name, phone number, email, city, ZIP code, service needed, and your message.
• Supply requests: the products and quantities you request, plus your contact details.
• Job applications: if you apply through our careers page, you may be directed to a third-party form (Google Forms) where you provide your name, contact information, date of birth, work eligibility, experience, and availability.
• Automatically: cookies and analytics data (pages visited, device, referral source) to understand and improve how visitors use our Site.

2. How we use your information

• To provide quotes, schedule walkthroughs, and respond to your requests.
• To process supply orders.
• To review job applications.
• To communicate with you, including by email and, with your consent, by text message (SMS).
• To improve our Site and protect against fraud and abuse.
• To comply with legal obligations.

3. Email & SMS communications

When you provide your phone number and email and check the consent box on our forms, you agree to receive emails and text messages (SMS) from Cleaning City 616 about your quote, your order, or our services. Message and data rates may apply, and message frequency may vary. You can opt out of texts at any time by replying STOP, and opt out of marketing emails using the unsubscribe link. [Confirm exact required wording with your SMS provider.]

4. How we share information

We do not sell or rent your personal information. We share it only with:

• Service providers who help us run our website, forms, email/SMS, and analytics.
• Legal and safety reasons, if required by law or to protect rights and safety.
• Business transfers, in the event of a merger or sale.

5. Cookies & tracking

We use cookies and analytics (such as Google Analytics) for basic functionality and to understand site traffic. You can control cookies through your browser settings.

6. Data retention

We keep form submissions and application data as long as necessary to fulfill your request, comply with legal obligations, and resolve disputes.

7. Your rights & choices

Depending on where you live, you may request access to, correction of, or deletion of your personal data, and you may opt out of marketing communications. Contact us using the details below to exercise these rights.

8. Data security

We use reasonable safeguards (including HTTPS) to protect your information. However, no online transmission is completely secure.

9. Children's privacy

Our Site is not directed to children under 13, and we do not knowingly collect their information.

10. Third-party links

Our Site may link to third-party sites (including our job application form and social media). We are not responsible for their privacy practices.

11. Changes to this policy

We may update this policy and will post the revised version here with a new effective date.

12. Contact us

Cleaning City 616 LLC
Phone: 855-625-3260
Email: hello@cleaningcity616.com
Service area: Grand Rapids & West Michigan
Hours: Monday–Friday, 8:30 AM – 4:30 PM

This policy is a general overview and should be reviewed by legal counsel before publication.